Privacy Policy
Last Updated: January 2025
At ultraexpandapi, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget consolidation services. We're committed to transparency and giving you control over your data.
Information We Collect
When you use ultraexpandapi, we collect different types of information to provide and improve our services. Some of this information you give us directly, while other data we collect automatically through your interactions with our platform.
Personal Information You Provide
- Contact details including your name, email address, and phone number when you create an account or reach out to us
- Financial information such as budget categories, spending patterns, and account connections you choose to link
- Communication preferences and feedback you share with our support team
- Payment information when you subscribe to premium features, though we don't store full credit card details directly
Information We Collect Automatically
Our systems gather technical data to help us understand how you use the platform and where we can make improvements. This includes your IP address, browser type, device information, and usage patterns. We also track which features you use most often so we can focus our development efforts where they matter.
How We Use Your Information
We use the information we collect for specific purposes that directly relate to providing and improving our budget consolidation services. Here's what that looks like in practice:
- Processing your budget data to generate insights and recommendations tailored to your financial situation
- Sending you important updates about your account, service changes, or security notifications
- Responding to your support requests and troubleshooting technical issues
- Analyzing platform usage to identify bugs, improve performance, and develop new features
- Complying with legal obligations under Australian law, including financial regulations and record-keeping requirements
Important note: We don't sell your personal information to third parties. Period. Your financial data stays private and is only used to provide the services you signed up for.
Data Storage and Security
We store your information on secure servers located in Australia, which means your data is protected under Australian privacy laws. Our security measures include encryption, regular security audits, and strict access controls.
All financial data transmitted between your browser and our servers is encrypted using industry-standard protocols. We maintain backup systems to prevent data loss, and these backups receive the same level of security protection as your active data.
How Long We Keep Your Data
We retain your personal information for as long as your account remains active. If you close your account, we keep certain data for up to seven years to comply with Australian financial record-keeping requirements. After that period, we securely delete or anonymize your information.
Your Rights Under Australian Privacy Law
The Australian Privacy Act gives you specific rights regarding your personal information. We've made it straightforward to exercise these rights through your account settings or by contacting our privacy team.
Your Right | What This Means |
---|---|
Access | Request a copy of all personal information we hold about you |
Correction | Update or fix any incorrect or outdated information |
Deletion | Request removal of your personal data, subject to legal requirements |
Objection | Opt out of certain data processing activities |
Data Portability | Receive your data in a commonly used format to transfer elsewhere |
To exercise any of these rights, send an email to our privacy team at contact@ultraexpandapi.com with "Privacy Rights Request" in the subject line. We'll respond within 30 days and verify your identity before processing your request.
Sharing Your Information
We keep data sharing to a minimum. When we do share information, it's only with trusted partners who help us deliver our services, and they're bound by strict confidentiality agreements.
Service Providers
We work with third-party companies for cloud hosting, payment processing, and analytics. These providers only access the information necessary to perform their specific functions and can't use it for other purposes.
Legal Requirements
Sometimes we're legally required to disclose information to government authorities or law enforcement. This happens rarely, but when it does, we only share what's legally required and will notify you unless prohibited by law.
Business Transfers
If ultraexpandapi is acquired by or merges with another company, your information may transfer as part of that transaction. We'll notify you before this happens and explain any changes to how your data is handled.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and analyze how people use our platform. You can control cookie settings through your browser, though some features might not work properly if you disable them.
We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device). Essential cookies are necessary for the platform to function, while analytics cookies help us understand user behavior and improve our services.
Children's Privacy
ultraexpandapi is designed for adults managing their finances. We don't knowingly collect information from anyone under 18. If we discover we've accidentally collected data from a minor, we'll delete it promptly.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our platform. The "Last Updated" date at the top shows when the most recent changes took effect.
We encourage you to review this policy periodically, especially before providing new types of information or using new features. Continuing to use ultraexpandapi after policy changes means you accept the updated terms.
International Data Transfers
While we primarily store data in Australia, some of our service providers operate internationally. When we transfer data outside Australia, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.
Questions or Concerns?
If you have questions about this privacy policy or how we handle your data, we're here to help. Reach us at contact@ultraexpandapi.com or call +61 407 825 483.
You can also write to us at:
ultraexpandapi
Taronga Ave
Wollongong NSW 2500
Australia